Expand All
Collapse All

Frequently Asked Questions

How do I know if StimRouter will work for me?

StimRouter is indicated for pain management in adults who have severe intractable chronic pain of peripheral nerve origin. Your clinician is the best person to describe how StimRouter™ compares to other possible pain management options.

Are there any contraindications?

Yes. StimRouter is contraindicated for patients who have any active implanted device such as an implanted demand cardiac pacemaker or defibrillator, or metallic implant in the immediate area intended for implant.

Can I get an MRI with the StimRouter System with physician approval?

Yes. The implanted StimRouter Lead is 1.5 Tesla and 3 Tesla MR Conditional. Patients with an implanted lead can be scanned safely under certain MR conditions. All external components of the System must be removed before the patient is allowed into the MRI environment.

What are the risks related to the StimRouter System?

Suboptimal lead placement may necessitate therapeutic adjustment and/or lead explant. Nerve injury is possible, although unlikely. Possible surgical complications include infection, cellulitis, abscess, fever, sepsis, bleeding and temporary pain at the implant site.

How long should the implanted lead stay in the body?

The StimRouter lead is designed to be a long-term implant. Your physician will discuss your appropriate individual treatment plan.

What can I expect during and after the procedure?

The surgical procedure is a simple 15-30 minute procedure performed under local anesthesia. You will be awake during the implant in order to provide feedback to the implanting physician regarding the effectiveness of the stimulation. After the small incisions heal 2 to 3 weeks later, your physician will program your external pulse transmitter and teach you how to control your pain with your patient programmer.

Does StimRouter require a prescription?

Yes. In order to acquire StimRouter, a prescription from your physician is required.

How often will the StimRouter System need to be programmed after initial set up?

Your StimRouter external pulse transmitter will initially be programmed with up to eight different stimulation programs from which you will be able to select, turn off/on and increase or decrease the stimulation intensity. If the programs are no longer providing appropriate pain relief, you may contact your physician to be reprogrammed.

Does my insurance cover the StimRouter System?

The StimRouter System is billed by your healthcare professional and often reimbursed if it is deemed medically necessary. While we cannot guarantee insurance reimbursement for StimRouter, your health insurance plan may cover some or all of the cost.

Does StimRouter come with warranty?

Yes. The StimRouter System has a one year limited warranty.

What is my first step to find out if I may be a candidate for StimRouter?

You may contact a Bioness Representative to help you get started by calling (800) 211-9136 option 2.

Do I need to order ongoing supplies?

Yes. The disposables required for the ongoing use of the StimRouter are called Gel Electrode Patches and should be changed every 2 to 4 days depending on use. You may contact Bioness Client Relations Department at (800) 211-9136 option 2 to order supplies.

Who do I contact if I need help with my StimRouter System?

For any questions regarding StimRouter trouble-shooting please contact our Technical Support Team at (800) 211-9136 option 3.